WITH LOVE, FROM LAUREN
For eight years I've been helping women find clothes they genuinely love to wear. What I've learned along the way is simple: when something fits well and feels good, you carry yourself differently.
That's why every piece at Lauren's Cotswold Womenswear is chosen with comfort, quality and easy everyday style in mind. Take your time, have a look around, and if you have a question, I'm only an email away.
Lauren x
There's a moment every autumn when the mornings turn crisp and you reach for that one piece that just feels right. That feeling is what we choose our collection around: soft knits, flattering shapes and warm colours that brighten your day.
From browsing our shop to opening your parcel at home, we want every step to feel easy and personal. Thank you for being part of the Lauren's Cotswold Womenswear story.
OUR HAPPY CUSTOMERS
FREQUENTLY ASKED QUESTIONS
Everything you need to know – and if your question isn’t here, we’re always happy to help.
Which size should I choose?
You’ll find a size chart on every product page – just click “Size Chart” next to the size options. We recommend comparing the measurements with a jumper or cardigan you already love.
Still unsure or between two sizes? Send us a message with your usual size and we’ll gladly help you choose.
How long will it take to receive my order?
Your order is delivered within 5–10 business days after dispatch. We’ll send you an email as soon as your parcel is on its way, so you always know where it is.
Is delivery really free?
Yes! Every order within the UK is delivered free of charge with Royal Mail, including full tracking. No minimum order, no hidden costs.
How can I track my order?
As soon as your order has been dispatched, you’ll receive an email with your personal tracking link. Can’t find it? Have a quick look in your spam folder, or contact us and we’ll send it again.
How does “Buy More, Save More” work?
The more you choose, the more you save – and it works automatically at checkout:
- 2 items: an extra 10% off
- 3 items: an extra 15% off
- 4 items: an extra 20% off
- 5 or more items: an extra 25% off
You can mix and match pieces from all our collections.
Can I return or exchange an item?
Of course. You have 30 days after receiving your order to return or exchange it. Please keep the item in its original condition and contact our customer service – we’ll guide you through the next steps. You can read all the details in our Returns & Refund Policy.
When will I receive my refund?
Once we’ve received and checked your return, we’ll process your refund to your original payment method and let you know by email. Depending on your bank, it can take a few extra days before the amount appears on your account.
Can I change or cancel my order?
Please get in touch as soon as possible. If your order hasn’t been dispatched yet, we’ll do our very best to change or cancel it for you.
Which payment methods can I use?
You can pay with any of the payment methods shown at checkout. All payments are processed securely and encrypted – we never see or store your full card details.
How can I contact you?
We’re always happy to help! Email us at info@laurenscotswold.co.uk or use our contact form.
Monday – Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 4:00 PM
FREE UK DELIVERY
Every order ships free with Royal Mail, fully tracked from our door to yours.
EASY RETURNS
Changed your mind? You have 30 days after receiving your order to return or exchange it.
FRIENDLY CUSTOMER SERVICE
Questions about sizing or your order? Our team is happy to help, seven days a week.